Privacy Policy

Effective Date: June 1, 2024

Welcome to Precision Technology Solutions. We are dedicated to safeguarding your privacy and ensuring that your personal information is protected. Should you have any questions or concerns about our privacy policy, please contact us at team@pts-connect.com.

Information We Collect

We collect personal data that you voluntarily provide to us when you register on our website, request information, participate in activities, or communicate with us directly. This includes:

Name and Contact Data: We collect your first name, last name, email address, postal address, phone number, and other contact details.
Credentials: We collect passwords, password hints, and other security-related information for account access and authentication purposes.
Payment Data: We collect necessary details to process payments for purchases, such as credit card numbers and associated security codes.

How We Use Your Information

Your personal data is used for a variety of business purposes. We process this information based on legitimate business interests, contract fulfillment, legal compliance, and/or with your consent. We may use the collected data to:

Facilitate account creation and logins.
Send administrative and service-related information.
Fulfill and manage orders.
Publish testimonials with your consent.
Request feedback and improve services.
Protect the integrity of our services.
Enforce our terms, policies, and conditions.
Respond to legal inquiries and prevent harm.
Deliver requested services and products to you.

Sharing Your Information

We share personal data only when necessary, based on the following legal grounds:

Consent: With your consent, we may share your personal data for specific purposes.
Legitimate Interests: When necessary for our legitimate business purposes, we may process your data.
Performance of a Contract: We may process data to fulfill contractual obligations.
Legal Obligations: We may disclose data to comply with applicable laws, government requests, or legal proceedings.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website traffic. Detailed information about our cookie usage can be found in our Cookie Policy.

Data Security

We implement strict security measures to protect your personal information. However, the internet is not entirely secure, and we cannot guarantee complete data protection during transmission. You are encouraged to use our services in a secure environment.

SMS & Text Messaging Policy

Your Privacy Rights

When you opt in to receive SMS notifications from Precision Technology Solutions, you agree to the following terms:

Purpose of Messages: You may receive SMS messages regarding IT services, support updates, appointment reminders, scheduling, account notifications, and billing alerts.
Message Frequency: Message frequency will vary depending on your services and account activity.
Cost Disclosure: Message and data rates may apply.
Opt-Out Instructions: You may opt out of SMS messages at any time by replying STOP to any message. This will immediately unsubscribe you from further text communications.
Help Instructions: For additional assistance, reply HELP or contact us at team@pts-connect.com or (281) 721-9422.
Data Privacy: Your mobile phone number and related information will not be sold, rented, or shared with any third parties. Information collected for SMS will be used solely to provide the services described above.

You have the right to access, correct, or delete your personal data held by us. To exercise these rights, please contact us at info@pts-connect.com.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on our website, and we encourage you to review the policy regularly.

Contact Us

If you have any questions regarding this policy, please contact us at: Email: team@pts-connect.com Mailing Address: Precision Technology Solutions 102 East Walker Street Suite 102B League City, TX 77573

Learn More About Our Approach

To understand more about how we handle projects and deliver exceptional results, visit our dedicated page on The Precision Method. This outlines our strategic approach, ensuring quality service for all our clients.